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EXPLICITAI LAYOFF

IBM: 8,000 jobs cut

May 1, 2023USTechnologyIBM

IBM CEO Arvind Krishna stated AI chatbots had taken over back-office HR roles. The company replaced many HR positions with its internal AskHR AI chatbot. The company explicitly cited AI and automation as a primary driver of the workforce reduction. This is part of a broader pattern in Technology where companies are restructuring operations around AI capabilities while reducing headcount in functions susceptible to automation.

Conservative

8,000

Core Estimate

8,000

Upper Bound

8,000

Sources

PrimaryGlass AlmanacMay 1, 2023

IBM laid off 8,000 employees to replace them with AI

IBM CEO Arvind Krishna stated AI chatbots had taken over back-office HR roles. The company replaced many HR positions with its internal AskHR AI chatbot.

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